Welcome to Orbit Visa
By accessing or using our website and services, you agree to be bound by these Terms & Conditions. These terms govern the relationship between Orbit Visa and its clients in relation to the services provided by Orbit Visa.
Key Information
This section highlights the most important points you should know before using our services. Please review these details carefully for clarity and transparency.
Confidential Handling
Your documents are handled confidentially and used for service delivery and internal record-keeping, in line with our privacy practices and applicable requirements.
Not an Embassy
We provide independent support services, while all visa decisions are made solely by the relevant embassy, consulate, or visa application centre (VAC).
No Visa Guarantee
Visa outcomes and processing timelines are determined by immigration authorities and cannot be guaranteed, regardless of documentation quality or preparation.
Support Services Only
Our services are limited to guidance, documentation support, and administrative assistance, and do not influence visa decisions or immigration authority outcomes.
Service Fees
Fees charged relate to professional time and administrative services, while government charges and third-party costs are separate and outside our control.
Invoice-Friendly
These terms may be shared digitally for invoicing, email confirmation, or client acknowledgement, forming part of our service documentation.
Summary of Key Terms & Conditions
Need Support and Clarification Before Proceeding?
If you have any difficulty understanding any part of these Terms & Conditions, please contact our team for clarification before proceeding with our services.
Customer Benefit
Clear documentation guidance and structured checklists reduce confusion and improve application clarity.
Business Benefit
Defined service scope and transparent terms reduce misunderstandings and support professional relationships.
Transparency & Expectations
Clearly defined terms set expectations and outline service limitations before engagement.
Client Responsibility
Clients remain responsible for providing accurate, complete, and authentic information.
Compliance-Focused Support
All guidance is provided in accordance with applicable embassy and authority requirements.
Clear Communication
Defined processes support clear communication and help reduce potential disputes.